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Shipping & Returns
Most online orders ship within 5-7 business days; for an estimated ship date you may call Customer Service. If you have ordered an oversized or FOB item, or have requested delivery outside of the continental US, you will incur additional shipping charges than those that appear here. You will be emailed separate from your order acknowledgment your final order total. All returns must be made within 30 days of invoice date and are subject to a 20% restocking fee. Returns will not be accepted in retail stores; returns should be accompanied by a copy of the original invoice or packing list and shipped prepaid freight to: Parent-Teacher Store USA, Attn: Customer Service, 101 Vanderbilt Court, Bowling Green, KY 42103. Copyright laws do not allow us to accept returns on the following merchandise categories: books, software, cd's, vhs tapes, cassette tapes, or dvd's unless the merchandise arrived damaged or defective. Please contact Customer Service with any questions. Monday-Friday 7:30-4:30pm CST. Toll Free: 888-846-2209